So I a friend of mine convinced me to swap to Younique!! BAD IDEA!
First I spent $236 to get one of their kits. The next day the "new presenter kit" became available. So I signed up, prior to even receiving my original order! Got the first kit, it was missing 2 products.
When the presenter kit arrived ALL the sample tubes of their NEW skin care line were COMPLETELY EMPTY as well as it also not having what was advertised to be in the kit. I contacted customer support via email and online chat. RUDE RUDE RUDE! I submitted photos of both kits!
What they don't tell you is yes you can get a refund, however their $15.00 (shipping) charge is not included and you have to pay to ship the product back to them! So I am now out of about $50 bucks for already VERY OVERPRICED ITEMS! However they have not only lost my business but any and everyone I explain what has happened to! INCLUDING THE PRESENTER WHO SOLD ME THE KIT!
SHE SAID SEVERAL OF HER CUSTOMERS HAVE TOLD HER ABOUT ISSUSS SIMILAR TO MINE. She also called and tried to have this settled with NO LUCK!
She WAS at YELLOW and could have went to black. She said she could not support any company that is more worried about money than ANY OR THEIR EMPLOYEES OR CUSTOMERS!
Product or Service Mentioned: Younique Makeup Set.
Reason of review: Damaged or defective.
Monetary Loss: $400.
Younique Cons: Defective products, Products was not in kit advertised.
Location: Bruno, West Virginia