Younique Phone Numbers and Emails

Toll-Free Number:

  • (844) 821-8151

Customer Service:

  • (801) 207-9753
  • (801) 653-0885

Younique Email:

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Contact Information

Younique Website:

Younique Help Center:

Corporate Office Address:

Younique, LLC
3400 W Mayflower Way
Lehi, Utah 84043-3261
United States

Fax:

+1 855 663-2067

Younique Rating Based on 335 Reviews

Rating details

1.9
more details
Customer service
Reliability
Website
Turnaround Time

Rating stats

Rating trend

How Good is Younique's Customer Service?

Melissa Y Obu
Melissa Y Obu
Feels Disappointed | Feb 25, 2024

The number you provided is no longer in service

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Kayvon Ghd
Kayvon Ghd
Feels Disappointed | Feb 20, 2024

The problem is my account

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Kentley Cqv
Kentley Cqv
Feels Disappointed | Sep 21, 2023

They are not consistent with their responses . I sent a product back and had proof from post office and they did not believe me .

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Janae Fug
Janae Fug
Feels Satisfied | Apr 28, 2023

Love the make-up. The customer serve is imposible to speak to a person!!

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Sandy S Lnd
Sandy S Lnd
Feels Disappointed | Mar 12, 2023

Have not received my order.

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Verbon Rsp
Verbon Rsp
Feels Disappointed | Jan 06, 2023

Nothing

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Summary of Younique Customer Service Calls

2.3K TOTAL
CALLS
00:56 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Younique?

Shipping and Delivery Question:

  • “Missing order”
  • “My order I placed has not arrived.”
  • “A order I placed haven't received it”

Request for Information Question:

  • “Track my order”
  • “Question on pmt”
  • “Got an email about my order saying address was incorrect”

Return/ Replace Question:

  • “Returns”
  • “Return/refund”
  • “Want to change my payment method”

Account Question:

  • “My account”
  • “Delete Account”
  • “Trying to reset my password”

Product/ Service Question:

  • “Missing Product”
  • “Icant access my password that I used when Ijoined Younique”
  • “Damaged products”

Activation/ Cancellation Question:

  • “Re-Activate account”
  • “Want to cancel my subscription for collo”
  • “Want to cancel my subscription for collagen”

Payments and Charges Question:

  • “Fraud purchased”
  • “Customer charged wrong amount for purchase”
  • “Debit card issue”

Cards Question:

  • “Update credit card”
  • “Change card information”
  • “My collagen subscription did not come b/c card had expired put in new card need soon”

Refund Question:

  • “Refund”
  • “A refund”
  • “Refund cant see”

Website/ Application Question:

  • “Website is not connecting with PayPal”
  • “Wanting to come back under somebody else don't have id number or website”
  • “They took care of it immediately. I did not intend to post on pissed website”

Staff Question:

  • “Customer service”
  • “Why can't I talk to a live agent in customer service ?? I ordered two items in the same day n am paying two shipping fees abc I want my items shipppec together n one fee credited”
  • “I was.not given my $40.00 Y-Cash credit on my order. I contacted customer service days ago & haven't had a reply.”

Employment Question:

  • “Becoming active again”
  • “Job inquiry”
  • “Employment status”

Other Question:

  • “Problemas”
  • “Trying to place an order”
  • “Technical difficulty”

About

Summary

Younique, LLC is a large online store of cosmetics. It was launched in 2012. Its headquarters is based in Lehi, Utah, United States of America. Younique offers a broad range of cosmetics for eyes, lips, face, and skin. There is also a large stock of tools and accessories including brushes, tweezers, blending buds, and sets. The company accepts returns within 30 calendar days of receipt. Buyers may cancel their orders within 3 hours of it being placed. The company ships products worldwide. Younique has more than 300 employees. Customer support department is available by phone Monday – Friday, from 5 a.m. to 4 p.m. Pacific.

Younique reviews and complaints

Younique is ranked 385 out of 1748 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

VISA

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