Anonymous

Faulty New Mascara Formula

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Younique changed to a totally different, new mascara since theirs was just ordered from China and had other competition from others buying and reselling the same stuff from China too. The new stuff is actually their own formula, but it is defective.

It dries up extremely quickly, sometimes after only 3-7 uses. The company knows this and has been trying to tweak it/fix it for over 1 year without success. Yet they are STILL selling it!!! It needs to be pulled from the shelves!

This is bad business practice. Support tells people that it's not a known issue, yet it is a very well known issue among Presenters and the company. Otherwise why would they be tweaking it over and over. It just gets worse and worse with every tweak unfortunately.

Knowingly selling bad products is bad business practice.

And sodium lauryl sulfate in mascara?? Really, is that necessary??

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Cons:
  • Shipping time
  • Bad quality
  • Unrealistic advertisment
Reason of review:
Bad quality
5 comments
Guest

Please contact me. I might be able to help you get your money back (at not cost to you). raymondurie@***.com

Guest

Recently purchased Younique Moonstruck 3D masacre. Very disappointed as after only a few uses, the product completely dried up.

Not expecting such poor results at a high cost of £21.00.

Kearah Tne

I'm sorry you're having a problem with the mascara. With our mascara it is important to note that at times you are applying the gel over the fibers, and fibers can get caught into the gel and dry it out.

That's why there can sometimes be a problem. One way to ensure this does not happen please be sure to let your fibers dry completely before applying the sealing coat of gel. I understand this is extra steps for something that costs a considerable amount of money, but this isn't a problem with the formula as much as a natural consequence of how this is applied. If you use just the transplanting gel itself you will not experience this problem.

Please feel free to reach out to me personally if you would like to discuss the issue further. I'm on facebook (Danielle Vales) or my younique site (https://www.youniqueproducts.com/Mixitmakeup/presenter/contactme)

Guest

The mascara has no preservatives, hence it will dry out faster...here's a trick I learned and mine has lasted over 5 months! When the gel starts to dry..add 1 drop rosewater..good as new..

Guest
reply icon Replying to comment of Guest-1225853

No one should have to do that, spending that type of money.

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Carmelia Dsu
map-marker Evansville, Indiana

Younique - Mascara Review from Evansville, Indiana

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Unbiased review. I've been on the inside and outside of this company. First off, do not buy this mascara...it's great the first application then it dries out. I have had many tubes of this thinking maybe i got a bad batch...but no. The liquid foundation is wonderful WITH THE RIGHT TOOLS to apply it. The lip stains are long lasting and have been one of my favorite products. I've had bad experience with the makeup brushes shedding hair (lots of hair) and i've had it over a year now. I contacted costomer support about the issue but they refused to comply. The face primer is great...the best i've ever used actually. The lipsticks go on like butter but i find after a while my lips start to dry out and crack. The eye shadow palettes are beautiful and very blendable with many color options.
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Reason of review:
Bad quality
3 comments
Kearah Tne

I'm sorry to hear about your bad experience with Younique. With the mascara it's important to note that as a multi step application there are increased opportunities for issues to occur.

Hot water or a few drops of rose water or uplift beauty serum will resolve that. To ensure it doesn't happen, be sure to keep the lid tightly closed and make sure the fibers are completely dry on your eyes before applying the sealing coat of the gel. I know these are extra steps but more money does not mean lower maintenance. Sometimes it means quite the opposite.

Since some Younique products are so heavily pigmented, it results in extra care required to maintain the moisture in the product. This doesn't happen in cheaper mascaras as they are usually more watered down.

Please reach out to me for more information. I'm on facebook (Danielle Vales) or my younique site (https://www.youniqueproducts.com/Mixitmakeup/presenter/contactme)

Guest

Try putting your mascara tubes in hot water for a bit. It will melt the gel.

Guest
reply icon Replying to comment of Guest-1216993

You shouldn't have to with a £23 mascara.

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Anonymous
map-marker Arlington, Texas

Younique Makeup Review

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Makeup WOULD NOT come off & stained my face. I was FRANTIC as I had a very important meeting the next day. My presenter told me to "go to bed" and badicly cover it with MORE MAKEUP. This is the WORST customer service I have ever envountered.
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Reason of review:
Bad quality
Anonymous
map-marker Gilbertown, Alabama

Younique Touch Mineral Foundation Review

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You get a Little over half an ounce for 47$! Lancôme you get a whole ounce for 47$ and Lancôme is the top of the top! I ran out too quickly
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Reason of review:
Pricing issue
Anonymous
map-marker Medford, Oregon

Short Review on July&nbs-04:00;18,&nbs-04:00;2016

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I was a presenter for awhile and I did enjoy the makeup. I don't think it was worth the price at all but what girl doesn't love makeup. The problem is I couldn't sell any of it. It's way to expensive and there's already so many people selling. If you are trying to make money believe me this is not it.
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Anonymous
map-marker Rohnert Park, California

Younique - Review in Cosmetics and Toiletries category from Rohnert Park, California

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I thinkasacompany you should not allow cyber bullying and if your reps do you should not allow them to represent you
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4 comments
Guest

A rep from Santa Rosa, Texas (Delila Ambriz) won't respond to my message about a full refund!!! I had expired makeup products and an awful reaction to the foundation , gloss, and mascara!

Never again! Ladies! do not trust the product!

Nor trust Delila Ambriz in Santa Rosa Texas! What a fraud!

Guest
reply icon Replying to comment of Guest-1186067

Amanda, I am sorry your rep hasnt responded. Have you called the company directly?

They can help you with the refund. YOu can do this a couple ways. If you go on to the website www.youniqueproducts.com you can scroll to the very bottom and click on the link that says Customer Support. The other option would be to call them on the phone their phone number is 844-821-**** They are staffed5 a.m.

to 4 p.m.

pacific time. If you have any problems getting in contact with them please let me know and I will do what I can to help.

Guest
reply icon Replying to comment of Guest-1192702

Thank you. I called a rep. Promised to get things figured out , so right now it's a waiting game.

Guest
reply icon Replying to comment of Guest-1186067

I agree. She is fraud / ***.

Never a response from here. If you recommend someone to be the sales rep, recommend someone who knows sales

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Anonymous
map-marker Wichita, Kansas

Younique - Touch Mineral Foundation Review from Wichita, Kansas

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My presenter color matched me wrong so it's too light and the foundation brush sucks up all the product. I've seen tutorials where they use 3-5 drops for full amazing coverage.

And it took 15 for me.

And even with all that, it still showed off all my dry skin. Not happy at all.

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Reason of review:
Not as described/ advertised
1 comment
Guest

Hi, you can contact the support department on the website and they will give you instructions on how to return the product if you are not satisfied. Your presenter should also help you with that!

That is their job. I know because I am also one. I hope this helps.

There is a 90 day guarantee on the products and there should be no reason why you would not be able to return for product credit or a refund. Belinda.

Anonymous
map-marker Charlottetown, Prince Edward Island

Younique Eyeliner Review

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Seriously the worst liquid eyeliner I have ever purchased. The black is like a faded marker. Also, the rest of the products are not worth the money. Does not last the whole day. Would not purchase any of it again.
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Reason of review:
Bad quality
Lindberg Bxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Aguadilla

Younique Touch Mineral Foundation Review from San Antonio, Aguadilla

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I ordered the younique touch mineral liquid fondation and it arrived very quickly. The color was perfect but the makeup did nothing for my skin. I have acne scarring along with active acne. I bought this product with high hopes, only to be very disappointed. The fondation was not pigmented AT ALL. I used the amount the box said and it did not cover a single imperfection. I applied more and although it did start to cover some blemishes it looked cakey and extremely oily. It clinged to every imperfection in the most awful way. And it was not long lasting at all after less than an hour it all slipped off. Although I do have to say the texture is heavenly and super soft and the smell is also very pleasent but it just not good for people with acne. People with dry skin will benefit from this product but people with oily skin should stay away. This fondation is very beautiful just wasnt a great match for my type of skin. I would NOT recommend this product to anyone struggling with acne. So all the videos and what not saying that it covers (obviously sponsored) should be taken down. This fondation is great just not for every skin type and that should be expressed on the website.
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Reason of review:
Not as described/ advertised
4 comments
Guest

Hi I just wanted to make sure you knew about the love it guarantee that Younique has. If you dont love it you can return it for a full refund within the first 14 days.

If it is between 15 - 30 days you can return it for 80% of the purchase price, equal value product credit or product exchange. If it has been between 31-90 days you can exchange it for equal value credit of product exchange.

Guest

This product is not good for dry skin. I have used it for less than 3 weeks and my face is so dry it hurts.

I use their daily cleanser, moisturizer and liquid foundation.

My skin, although naturally dry, was very healthy prior to using these products. Now I have flaky areas, scaly areas and redness all over my face, and some age lines that I have never seen before. My face stings when I use the moisturizer.

I am 47 years old and have always used top brands of cosmetics that moisturize and help retain youthful skin.

These products have robbed my skin of moisture and are actually aging me faster than ever.

After seeing the photos and videos, I was really excited to try the products, and they are less expensive than what I traditionally pay.

My usual moisturizing cream costs more than 3 times what Younique does but it works so much better. I'll be stopping to pick some up on the way home and hopefully can undo the damage these products have done to my skin.

Lots of people love these products but they are not right for me.

Guest

Maybe you need to use it with the brush and if you used the primer, there's no way it came off in an hour... Maybe you need a different color

Guest
reply icon Replying to comment of Guest-1180316

Maybe its just not what you ave been brainwashed into believing. This younique cult is disturbing, shilling junk products, annoying the world with your social media bombardments. Its ***, overpriced j u n k

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Anonymous

Train wreck circus clown

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Finally I found a place where I can spill out my irks. I've been holding it in for quite sometime now since I am also a younique presenter. Product wise, I love it. Never had any problem. What I want to share is, every time I see tutorial/selfies of MANY younique presenters
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3 comments
Guest

Long story short, I love the product BUT too many women doing circus clown make-up application tutorials. Ugh!

Too much cringe worthy. I'm so done!

Guest

????

Guest

You didn't finish your complaint!

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Anonymous
map-marker Bury Saint Edmunds, Norfolk

Younique Touch Mineral Foundation Review

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!!!!!READ!!!! I recently brought the liquid touch foundation and have to say it's the worst foundation Iv ever used! It sits horribly on ur skin and bring out all ur pores.its also extremely transferable and definitely not full coverage! If u want my advice I would spend ur money on a professional make up! Or even a drug store make up coz let's face it that would be much better
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Reason of review:
Bad quality
Rishi Mdg
map-marker Hemet, California

Younique Bb Face Cream Review from Hemet, California

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I purchased the BB cream in high hopes of a great coverage as I have seen in ads. I have never seen a makeup that is so oily.

The first squeeze of the container was all oil. Sadly it felt as oily on my face as it appeared coming out the bottle. I felt that with every brush stroke the makeup seemed to move around not allowing any build up. I purchased 2 colors and 1 bottle keeps leaking.

I didnt realize how badly until I took a trip and it leaked all over my makeup bag. Unfortunately this did not happen within 90 days of purchase so Unique customer service would not do anything about it.

This makeup is definitely not worth the high price and does not have the magical coverage that is dispayed in videos. Be prepared for an oily mess.

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Reason of review:
Bad quality
4 comments
Guest

This make up is a mineral oil so you need to shake it up

Guest

BB cream is not meant to be a foundation, it is a lightly tented moisturizer.

Guest
reply icon Replying to comment of Guest-1177044

A presenter probably sold it to her while the liquid foundation was on back order for MONTHS...promising the BB cream had the same coverage....Some of these presenters need a education in makeup.

Guest
reply icon Replying to comment of Guest-1178332

You are correct in that. I am a presenter and I am having to learn as I go.

I have a great team of ladies that help but I will be honest I did not know anything about makeup application or what is right for different types of skins etc. I have been educating myself. Reading these reviews is brutal but helpful.

I know what not to do (promise a product will do something if I dont know for sure) and I am learning little by little. I hope at least, that my customer service is not as bad as some that I have been reading about.

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Anonymous
map-marker Golden, Colorado

Younique - Moodstruck Precision Pencil Review from Golden, Colorado

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I really like the Precision Eye Liner pencil, but they don't make it clear that you MUST buy THEIR pencil sharpener (for another $7) if you want to ever sharpen it.

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Pros:
  • Eye liner itself is very good
Cons:
  • I did not know i had to buy their sharpener
  • Fact i must buy their sharpener
12 comments
Guest

So, upon looking the Younique pencil over, it appears to be plastic; naturally, I figured it must be one that twists up and down - wrong.So I tried turning the plastic cap end on the end of the pencil (not the lid), and noticed it came right off.This may not be the most efficient way to get this to work, however, I was able to use a q-tip in the end of it where the cap (not where the lid is) is located, and push the liner part out of the plastic pencil as needed..

Guest

I have had the same problem with the eyeliner and its plastic material. It gets jagged when I try to sharpen the pencil and I actually scratched my eye while applying the liner.

I was never told the liner requires a younique sharpener or the need to shop around for one that does the job. It's plastic. Only plastic pencils I've used have a dial to turn to increase the amount needed.

I've never heard of sharpening a plastic pencil with a sharpener. Does not work.

Guest

I does NOT sharpen with ANY sharpener. The outer part of the pencil is plastic, not wood.

I have a Younique pencil and tried sharpening it for the first time this morning using my Cover Girl sharpener. Doesn't work.

Takes chunks out of the plastic leaving sharp pieces sticking out, and pieces of plastic got stuck in my sharpener. Maybe newer sharpeners are being made that handle the plastic pencils, but older ones like mine don't.

Guest

I have this eye liner. I sharpen it with my cheap Wal-mart eye liner sharpener. You do not have to buy the younique sharpener.

Guest

????? You can use any sharpener on your eyeliner pencil. It's eyeliner....

Guest

I have this and mine sharpens fine with my sharpener that's not younique! But I also didn't buy like a cheap little sharpener I bought a cosmetics sharpener at Walmart still was only a couple dollars.

Guest

So I'm not a presenter, but I'm a loyal customer considering becoming one. I just bought a eye liner pencil and haven't even tried it out yet.

I read this and wanted to see if it's true. Mine sharpened just fine with my sharpener I already had on hand that's not Younique.

So maybe stop by the dollar store and find one for cheap that would be compatible? Mine worked just fine!

Guest

Wow didn't have anything else to complain about?? Most of us are smart enough that if we use an eyeliner pencil that we know we will need to use a sharpener.

I guess some people need to be told everything.

Really????..... I am researching makeup and came across this and couldn't believe someone was actually complaining about it.

Guest
reply icon Replying to comment of Guest-1175903

It's literally a pencil, though. Why in the world are you getting salty with someone who couldn't believe that a pencil wouldn't be versatile with ANY sharpener? This is a website where people come to share their bad experiences, if you DON'T want to see these kinds of complaints then maybe don't come onto this website lmao.

Guest
reply icon Replying to comment of Guest-1175903

A lot of eyeliners shaped like the Younique one are able to be twisted up or come with a sharpener built in.

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Anonymous
map-marker Killeen, Texas

Younique Touch Mineral Foundation Review from Killeen, Texas

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I used the liquid foundation and it was ok. I wasn't happy that ran out unless than a month. I was told 3 months because so little was used. I only used 3-5 drops so it should have lasted much longer. I found it slippery but decent coverage. I went back to my drug store brand. I also tried the 3D mascara and it doesn't live up to the hype. I love their lip stains and eye shadows but their over priced. My Younique days are over.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker New Market, Alabama

Younique Touch Mineral Foundation Review from New Market, Alabama

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I was so excited to finally try Younique. I had watched videos and tutorials for months and read about the products. When my liquid foundation and brush came in, I quickly took my make up off, put a few drops on my brush, and carefully applied it to my face just like the dozens of tutorials I watched from presenters. It didn't cover any of my acne or scars! So, I tried a little more. Still nothing! My presenter recommended I order the primer and concealer. I did the whole shabang as recommended and my flaws still showed! i am not a believer in the "photoshop in a bottle."
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Reason of review:
Bad quality
5 comments
Guest

Wow the 50 brush to apply.... Wow blaming the customer....

Way to demean a customer and guilting into buying.....

Guest

Is Estée Lauder camouflage makeup it's amazing covers everything

Guest

Did you have the Younique brushes to apply the makeup with? it may not seem like it, but brushes really do make a HUGE difference in what your makeup will look like. Once I bought the Younique brushes it made a huge difference.

Guest
reply icon Replying to comment of Guest-1168647

Just watch out for all the little brush bristles that the Younique brushes leave behind. I threw all mine away.

Guest

Same here. I never wore foundation cause I have bad skin figured why highlight that.

But the video's were so convincing. Got it today and was so disappointed. Definitely did not stay. Within 2 hours it was fading.

And did nothing to cover my scars. Getting my money back

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