Younique
Reviews and Complaints
Resolved: WORST CUSTOMER SERVICE
A representative from Younique emailed me this morning. Finally my order was shipped!
- Waiting weeks for delivery and being told a ridiculous lie
Preferred solution: Let the company propose a solution
Younique - Moodstruck 3d Fiber Lashes Mascara Review
I used to love this company and their product, however, the mascara is no longer the high-quality it was before, and the eyeliners and lip stains do not live up to the hype. Since they changed the formulas, these products have taken a nosedive in quality and customer service does not respond in any way.
They will not exchange or refund despite promising that your satisfaction is guaranteed. CS looks for reasons to challenge you and no longer seems honest or operating with integrity. It is disappointing. As a customer for more than 5 years, I expected better from them but I now have several hundred dollars worth of product that are worthless.
If I spend this type of money I expect the quality to be there as well comma which was the case in the beginning but over the past two years things have definitely gone from bad to worse and I no longer can recommended nor will I use it. And I'm especially pissed off that the company will not refund my money or take back the products that don't live up to the standards we have come to expect and exchange them for the eye pigments for instance that work well.
Horrible
Younique changed!!
I became a presenter to get the kit based on the original mascara was great! The Touch liquid foundation was also.
When they changed the formula of the mascara, I had some customers who fell in love with the old formula. The new formula is awful! When the foundations went viral due to the videos, they went out of stock. When they finally came back, the foundation was different!
It did NOT cover like the original, was thinner and took more to cover. The nice fragrance was gone too. I ordered the sunless tanner and it streaked terribly, inconveniently while I was on vacation! I have used sunless tanners for years!
The liquid eyeliner is a joke and washes right off with running water! Not need to even wipe it off!
I could not continue to represent this especially with the prices they charge! There are some great products that Younique has, but when will they change?
Younique - Moodstruck 3d Fiber Lashes Plus Mascara Review
Younique - Foundation Review
The mascara is terrible, it dried up after using it four times. The liquid foundation does not give the coverage they show in the videos, maybe they are using a lot of the product for that coverage?
I've been wearing makeup for years and I know how to apply it well. I don't use drugstore makeup, not that there is anything wrong with it, but it isn't for me. I get better coverage from my Urban Decay or Estee Lauder foundations than I do from Younique. I have many people on my friends list who sell this stuff.
The reason they sell out of products is because the presenters purchase the products. They basically board the product in hopes of a promotion.
The presenters were probably successful when the company first started, but many people have figured out the makeup is garbage now. Don't waste your money on this makeup.
Overpriced crapola
Product sucks & order wasn't complete for over a month with kiddos package!
Missed the three hour deadline to cancel order
Younique - Touch Mineral Foundation Review
Younique Liquid lipstick
I signed up for a presenters kit, I loved all the make up I got for only 99 bucks. Im not sure why people hate younique so much?
They talk really bad about it, Ive tried it and from experience I loved their make up. This is how I see it you wont know if you like something until you try it. With every makeup brand will be a group of people who love the makeup and people who hate it. The only reason I became a presenter wasnt to sell makeup lol its because with every order you get money back, meaning I can buy from myself.
Their liquid lipstick stays on over night, also it stays on while eating. They have the best liquid lipstick I have EVER tried. But remember, don't take someones word for something. If I was to say "OH MY GOD THEIR MINERAL TOUCH FOUNDATION COVERED MY BURN SCARS!!!!" Dont be an *** and go and buy it just because I stated that.
Buy it because you wanna test it out, and remember every makeup brand works differently on each and every person. I cant use mary kay because it made my skin break out, yet i know tons of girls who use and love it. But I havent ever tried their foundation. Im very picky about the foundation I use due to the fact any type can easily make me break out.
Also, their eyeshadow palettes are extremely pigmented. There are other products to try out besides their foundation. Don't just try one product and then say the whole brand sucks. However the only things I did see that I wasnt to fond of were their lipstick bonbons.
Theyre cute but the coverage isnt very good.
Look up their lipstick swatches, even the shadow palette ones. Theyre amazing and are worth the money.
- Makeup
Brush
Younique Liquid Mineral Foundation Review
Younique - Customer Care Review
Younique Refreshed Pure And Natural Rose Water Serum Review
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I agree with you in regards to the mascara, I loved the old formula and do not care for the new formula. I also agree about the liquid foundation, it is not lasting as long as it did before it went out of stock.
Hi, I'm sorry you are not having any luck with the products, especially as a presenter I would have hoped your upline would have helped you with these issues. With the touch foundation you really have to shake the bottle before use.
I think the problem is due to them running out of foundation they over stocked so the product is sitting for longer than before. Be sure to empty the dropper and shake before use. Also try using the new liquid foundation brush because this allows for a more even coverage (while still only using a few small drops of the product). The sunless tanner is extremely pigmented and it's important to remember that it is build-able meaning you should only use small amounts in a small area to prevent streaking.
Most other sunless tanners are easier to spread, but with Younique's you really need to be careful that you are blending while applying or it can streak. Also, you will need to ensure that your skin is fully moisturized. The liquid liner can be difficult to work with. Always store upside down and allow it to dry fully.
You may want to also try an eye primer to help it "stick". I can help you more with your specific issues if you want to find me on facebook or message me through https://www.youniqueproducts.com/Mixitmakeup/presenter/contactme
How long were you a presenter? Did they just recently change?
I was a presenter about a year. The mascara changed with the new formula. The foundations changed after they were out of stock for 4 months!!!